| Information for you | ||
| Leaflets | ||
| The following leaflets and information sheets are available to download: | ||
| Residents' handbook | ||
|
A new residents' handbook will be introduced
from May 2007 to provide residents with a complete guide to our services.
The five booklets are available to download here:
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| Housing policies | ||
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Our housing policies detail specific aspects of our services and how they will be provided. You can get copies of our any of policies by contacting the Service Centre on 08456 066 366 8am to 8pm, Monday to Friday or email us at service.centre@shgroup.org.uk
The following are available to download here: |
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| Customer care | ||
| We have a Service Charter which sets out our standards for delivering services to residents. For a copy, please click here. | ||
| Open Door | ||
Open door is our newsletter for residents. For
a copy of the latest edition, please
click here. |
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Annual report to residents Each year we produce an annual report which outlines the work we have done in the past year. To view the 2005-06 report click here |
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| For help with translations or if a large type,
Braille or audio summary would be useful, please contact the
Service
Centre.
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